Contact
Please Read our Frequently Asked Questions page!
Over 90% of common inquiries are already answered here and can save time! If we receive a question that is already answered in our FAQ, we will politely ask you to revisit it.
Create a Ticket Instead
One of the easiest ways to contact us and keep a record of our conversations with you! Inquiries are answered in the order they are received.
Create a Support Ticket
Support tickets are answered in the order they are received, and occasionally large volumes of inquiries may mean there are delays in us replying.
Tickets are linked inside your koingosw.com account. Tickets are not a live chat feature; notifications will be sent via e-mail when we reply. View the ticket on our web site using the link in this message to append a reply. We do not receive replies sent by clicking "Reply" in e-mail clients.