Contact Support

Step 1:
Read the General FAQ and License FAQ to see if your question is answered there.

Top Frequently Asked Questions

	After upgrading, the software is telling me the trial has expired!
	Using the web support or contact form fails
	Critical fixes to programs after release
	Is the iPhone compatible with any Koingo software?
	... read more

Step 2:
Check the in-program documentation under the "Help" menu, as your question may be answered there.

Step 3:
Visit our Software Testing area to find other relevant support requests which may answer your question.

Step 4:
If you cannot find a solution to your problem, contact our support department by one of the methods below. Please keep in mind, your request will be processed during posted business hours in the order it is received.

	File a feature request or bug report in the Software Testing area.
	For manual software activations by phone, please write us a message requesting a call back. Please include your name, phone number, and a time during our posted business hours at which we can call you back.
	Chat with an agent online via our Live Support option.
	Use the form below to submit a request to us via e-mail.
	Submit a PAID Expedited Development Request if you have an urgent issue you need addressed.

Contact Support

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